guest FAQs

all the facts for a pleasant stay

  1. Allergies

Your bed is equipped with pillows and blankets suitable for allergy sufferers.

Please inform us of food allergies or intolerances before arrival. We can provide gluten or lactose free breakfast with due notice.

  1. Airport

The closest airport is Dresden International Airport, about 20 - 25 minutes by car from Hotel am Blauen Wunder.

On public transport, count about an hour with several changes.

  1. Bike Rental

Hotel am Blauen Wunder can organize a rental bike or canoe for you. We work with Aktiv Tours, an outdoor activities organizer located near the hotel, at the Elbe bike path. Please contact reception.

  1. Breakfast

Weekdays 7am - 10am and weekends 8am - 11am, you will find a fresh, delicious breakfast buffet waiting for you downstairs in our restaurant.

Breakfast is not included in the room rates and costs 9.90 € per adult (over 12 years), or 7 € for children aged 3-12.

  1. Charging Cables

Reception keeps several of the most common charging cables for guests to borrow.

  1. Check in

3pm - 5pm

3pm - 4pm (Sundays, Holidays)

Your room will be ready for you at 3pm on the day of your arrival. Should you arrive earlier, you are welcome to leave your luggage with us until your room is ready.

Should you arrive after 5pm/4pm, our reception will no longer be staffed. Please give us a call: +49 351 33660 from outside Germany, 0351 33660 from within Germany.

Outside reception hours, please use the side entrance at Loschwitzer Strasse.

  1. Check out

7am - 11am

8am - 11am (Saturdays, Sundays, Holidays)

Your luggage can be kept at the hotel until a later time.

  1. Children

Children of all ages are welcome at Hotel am Blauen Wunder =)

Children up to 6 years may sleep in the parents’ bed free of charge.

For children aged 0 - 2 years, we can provide a baby cot at the rate of 10 € per stay.

If travelling with (an) older child(ren), please book a Family Room.

Please advise at the time of booking how many children you are travelling with, and their ages.

  1. Covid 19

see Hygiene

  1. Credit Cards

We accept VISA, MasterCard, JBC and Diners, but NOT American Express.

  1. Dresden Old Town (Altstadt)

Dresden's spectacular old town is about 15 minutes away by tram, bus or car. See more information in the sights section.

  1. Fire

Should you notice smoke or a fire during your stay at Hotel am Blauen Wunder, please remain calm and alert reception immediately. There are smoke detectors and fire extinguishers in the designated areas on every floor. Please also familiarize yourself with the safety notices and escape routes posted on the back of your room’s door.

  1. Flowers

Please contact reception if you would like to surprise someone with a beautiful bouquet of flowers.

  1. Group Travel

For groups of 10 or more people, group rates may be agreed. Please contact us prior to booking. We do not offer half board since we do not run a restaurant, but we can recommend and book restaurants for your group during your stay.

  1. Guided Tours

There are several providers offering guided tours of Dresden by bus or on foot. Some of the busses stop just outside Hotel am Blauen Wunder. Our receptionist will gladly help you find the right tour for you.

  1. Hygiene

In accordance with Saxony's regulations regarding the current Covid 19 pandemic, Hotel am Blauen Wunder has introduced some additional measures:

All surfaces in the breakfast restaurant and in the kitchen are wiped and cleaned daily, as usual, and then sterilized, as well as all banisters, door handles, elevator buttons and other frequently touched surfaces.

Staff are required, guests are asked to wear a face mask when moving through the hotel, interacting at reception and around the breakfast buffet. Masks may, of course, be removed once you are seated at your table.

Tables are set and thus seats distributed so that there is at least 1.5m distance between guests not travelling together, or belonging to separate households. Depending on the number of guests present and on development of infection numbers, breakfast may also be served individually at your table, not as a self-service buffet. Serving cutlery is exchanged frequently throughout breakfast times.

Staff and guests are required to wash and sterilize hands frequently, and always when entering the hotel or the breakfast area. Sterilizer is displayed prominently at both spots.

  1. Internet

Free internet access is available throughout Hotel am Blauen Wunder. You will get your access details at reception.

  1. Lodging Tax

Since July 1st, 2015, the city of Dresden charges lodging tax on private overnight accommodation - the amount is 6% of the hotel rate (excluding breakfast and extras) per night and adult. This tax is not included in any rates quoted and must be paid at the hotel.

  1. Lost&Found

Please come to reception.

  1. Parking

Access to the hotel's underground parking is located at Loschwitzer Strasse 48. We charge 8 € per vehicle per night. Please note that we cannot reserve a parking spot ahead of your arrival.

Since this is a two level underground parking, please note that your car must not exceed the following measurements in order to avoid damage to vehicles or property:

Length < 5.00 m

Width < 1.90 m

Height < 1.50 m

Larger cars can be parked in the garage of nearby Schiller-Galerie shopping mall, access via Hübler Strasse. Daily parking rate is 10 € here.

There is also free public parking along the streets around Hotel am Blauen Wunder.

  1. Pets

Pets may be brought along to Hotel am Blauen Wunder upon request - please let us know at the time of booking if you are travelling with your dog or other pet, since we can only allow pets in select rooms. We charge an additional fee of 15 € per night due to higher maintenance and cleaning efforts after departure. With consideration towards other guests, dogs or other pets are not allowed in the breakfast area or inside Bar NEO.

  1. Public Transport

Hotel am Blauen Wunder is well connected to public transport with several tram and bus stops just outside the door:

Tram 6 and 12

Bus 61, 62, 63, 65, 84/309

We know public transport can be daunting in a foreign country or unknown city. Reception will be happy to help you with any questions you may have.

  1. Radio

You can receive a number of radio channels through the TV in your room.

  1. Reception

Our reception is on site as follows:

Monday to Friday from 7am - 5pm
Saturday from 8am - 5pm
Sunday from 8am - 4pm

If you are travelling outside these times, please contact us in advance. Just give us a call: +49 351 33660 from outside Germany, 0351 33660 from within Germany.

  1. Restaurant

Hotel am Blauen Wunder only offers breakfast, but reception will gladly recommend restaurants and book tables for you.

  1. Safe

You will find a safety box in each of the Comfort Double Rooms. Guests in the other room categories are welcome to hand their valuables over to reception, where they will be safely locked.

  1. Smoking

Hotel am Blauen Wunder is a non-smoker hotel.

Smoking is not allowed anywhere in the building.

If you do smoke in your room, we will charge an extra fee of 100€ due to necessary additional cleaning.

Smokers may use available ashtrays outside the bar area or request a room with balcony.

  1. Stamps / Envelopes

Reception will happily assist you with any outgoing mail.

  1. Taxi

0351 211 211 is the phone number for Dresden's central taxi provider. The nearest taxi rank is just across the street from Hotel am Blauen Wunder, on Loschwitzer Strasse.

Reception will also be happy to call you a taxi.

  1. Train Station

Dresden Hauptbahnhof (main station) can be reached in just under half an hour by public transport, including one change.

Dresden Neustadt can be reached in less than 20 minutes with no change.

  1. Umbrellas

We wish you nothing but sunshine for your stay in Dresden. Should you still find yourself in need of an umbrella, reception will gladly lend you one.